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 The Calling Cards Rip-off

1st November 2009   ·   2 Comments

Africans in the Dias­pora are faced with a seri­ous dilemma when it comes to call­ing back home to their loved ones; as the cost of calls from Europe and Amer­ica to African coun­tries is the most expen­sive in the world. West­ern telecom­mu­ni­ca­tions tar­iffs and rates to Africa are ridicu­lously priced to the point that you will be for­given to think that the job they started, exploit­ing our resources dur­ing colo­nial times have not been com­pleted. They still want more; and this time they are tar­get­ing Africans liv­ing abroad who resort to menial jobs to earn a liv­ing to sup­port their fam­i­lies back home. A one minute call from Lon­don to Accra or Free­town through British Tele­com will cost you about £1.50p

When you ask these com­pa­nies why the calls are so expen­sive they tell you the prices only reflect the heavy levy placed on them by National African telecom­mu­ni­ca­tions car­ri­ers. But the ques­tion is; what are the levies placed on these African Tele­coms agen­cies by the west­ern car­ri­ers as well? And don’t for­get the taxes that west­ern coun­tries impose on local tele­coms agen­cies; all these deter­mine the final cost of tele­phone calls to Africa. But it is inter­est­ing to note that a call from Lon­don to the U.S. can cost as lit­tle as 1p depend­ing on the ser­vice you use.

These vast con­trasts in tar­iffs for about the same dis­tance in miles to the des­ti­na­tion coun­try only high­lights the grow­ing prob­lems of an unequal play­ground within the world eco­nomic order. Because of these inevitable higher tar­iffs, most African’s in the Dias­pora have been turn­ing to alter­na­tives meth­ods of call­ing their loved ones back home. The use of the call­ing cards have sky rock­eted in the past 5 years as Africans seek to get the best deals to call their country.

But it has come to light that these cards are them­selves the prod­uct of the major tele­coms com­pa­nies who use them as a means to levy stealth ser­vice charges and con­nec­tion fees after adver­tis­ing that a £5.00 call­ing card will give you hun­dreds of min­utes to an African des­ti­na­tion only for you to find out later that for every call you make using these cards, there is a 30% con­nec­tion fee applic­a­ble and a card that is meant to give you 100 min­utes of talk time ends up only pro­vid­ing 15 min­utes of call use. Call­ing home has now become a big busi­ness for west­ern tele­coms com­pany and Africans con­tinue to be the vic­tims of this vicious rip-off game that con­tin­ues to make the west richer and Africa poorer!!

© 2009, Ahmed M Kamara. All rights reserved. Discuss this article on the Salone Forum Salone Forum

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Readers Comments (2)

  1. callsalone says:

    This article is bias and ill informed.
    If your assumption is right, you would have to also explain why calling international from salone is 20 times what a phone card would charge me calling from the US..
    I pay $22 for internet access in the states..Why is it 3 times more in salone?

    Most of the charges levied are advertised on the Phonecard for all to see and weight the gains or loss versus using say your home phone to make international calls.
    The reason tariff is high in calling “SOME” countries is mostly on the receiving end..

    A) Some countries refusing to invest in upgrading national connectivity to the outside world and investing in ICT to bring their country to international and efficient standards.

    The lack of investing in our future and seeing a bigger picture by the African carriers is the greatest roadblock.
    Salone for example is still connecting by buying expensive satellite bandwidth instead of joining the undersea cabling network that now connects most of our West African Neighbors that have seen significant reduction in connectivity cost across all ICT.

    http://en.wikipedia.org/wiki/SAT-3/WASC_%28cable_system%29

    http://en.wikipedia.org/wiki/File:SAFE-SAT3-WASC-route.png

    Why do you think celltel, tigo etc have some of the highest tariffs in Ecowas for voice and data, simple because they are belabored by the same rules and charges governing connecting IN. They have to pay SierraTel XXX amount per bandwidth. SierraTel in turn has to use satellite to connect out because they have never invested in upgrading and joining the digital undersea cabling age. And since government does not want sierratel to be a burden, so they give them a free reign on how to determine tariff in and out of salone.. there lies the reason for most of the high charges and creative ways to make a profit.
    While a call to Ghana will cost you 5c, a call to salone or Guinea will cost you 35c simple because of the high cost of connectivity.
    Before Ghana joined they payed about the same as we now.

    B) National governments owning telecoms company and protesting them from competition is another major factor.
    The rate that SierraTel asks any ICT to terminate to salone is 5X per minute what other countries ask and they can get away with it since government granted them exclusivity in termination rights.

    I can bet my last phone card that no one rips off anyone. All you have to do is read the terms of service and usage details and you will see the charges explained. Rounding, taxes, Connection fees are all industry standards that even your cell phone company uses.

    http://www.callsalone.com
    We connect salone.

  2. Sam Bokarie says:

    You guys should check out http://www.SaloneNetwork.com for free SMS and deep discounted calling cards and direct dial options that include a local number for each of your long distance numbers.





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